***EXAM 3B***
Q: I was just wondering how familiar we should be with the strategic intelligence reporting examples presented in session 20, like customer churn reports, transaction reports, retention reports, lifetime value reports, and cross shopping analysis. It doesn't say anything on the review about them, but I just wanted to be sure because there were a few on previous exams.
A: You don’t need to know a lot of specifics about those particular reports and analyses. Just know in general how his big-data-based decisions are planned and carried out…and how those methods might differ from some of the other decision strategies we’ve seen.
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A FEW STATEMENTS AND ITEMS I REVIEWED FROM ONE STUDENT...
IN NO PARTICULAR ORDER
Among the Big Five, which dimension had the strongest positive correlation with overall job and training performance?
A. Conscientiousness
Self talk tends to be
A. Self fulfilling prophecy
“Observing one's own behavior and adapting it to the situation” is the definition of
A. SELF MONITORING
The early job redesign effort which most clearly associated with F. W. Taylor’s theoretical model is ______.
A. job simplification
The method of motivation Sidney Harman discusses as a team-wide cost-savings benefit may be referred to as ______ .
A. gain sharing
The _______ need in Alderfer's ERG theory corresponds to Maslow's physiological and safety needs.
A. existence
_________ refers to the extent to which the job affects the lives of other people within or outside the organization.
A. TASK SIGNFICANCE
In the traditional career life cycle discussed in class, one tends to identify one’s interests and skills during the __________ stage.
A. EXPLORATION
Among the time management and other self-management techniques recommended in class readings is ___________ .
A. Workout why you're procrastinating
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As discussed in class..
A. When you work for yourself, being able to hire anyone you want—including friends and relatives—is not always an advantage.
According to research, goal difficulty is __________ related to performance.
A. positively? (Because when the difficulty of the goal increases so does the performance.)
The process of rewarding closer and closer approximations to a target behavior is called _________ .
A. SHAPING
Field of organizational behavior relies on__
A.Studies individual, small group, and larger organizational processes.
E business implications __
a)Time zones, facilities, and location are not always “hard” constraints on accomplishing tasks.
A self sufficient organization is called a closed system.
According to the text, _______ organizations are fluid and flexible networks of talented people
A. Organic
Divisional organizations may be departmentalized by :
A. Region, customer, product line
which strengthen behavior?
Positive reinforcement and negative reinforcement
John Kotter's Model of Change? Urgency, power coalition, VISION FOR CHANGE, communicate vision, remove obstacles.. etc.
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